Important Customer Information

 

Information.

  • Plain Products
  • Printed Products
  • Payment
  • Artwork
  • General Information
  • About Hi Viz
  • PPE

  

Plain Products.

 (Allow up to 3/14 days for delivery)  

Imprinted Stock (Allow between 7 - 28 days from receipt of artwork, subject to size of order)

We will always contact you if there is a going to be a delay.

 

Unless stated all screen /embroidery origination is charged extra. 

 
Payment Options.

Payment by cheque, BACS, (PayPal / Credit Card On this web shop)

Cheque or BACS order via email. please contact us for information.

 

All orders must be paid for prior to being despatched.  

Personalised orders must be paid for before we imprint any items, these items cannot be returned unless there is a manufacturing fault with the product. 

If you require products Urgently, please contact us immediately and we will endeavour to fulfil your requirement. 

Artwork.

Artwork can be emailed or sent on a CD: Vector graphic artwork only 

Illustrator CS2 or less EPS/PDF for PC format 

A visual of the artwork will be sent back to you for approval before work commences.  

Although we aim to get your order to you as quickly as possible, we do not have control over delivery once it leaves our premises.  

For small lightweight orders we use range of Royal Mail Services, (Royal Mail Recorded and Special Delivery - require a signature.) 

Large or bulky orders we use a (Carrier - requires a signature.) 

 

IF FOR ANY REASON THERE IS A DELAY WE WILL INFORM YOU ASAP.   

General Information.

 

All our prices exclude imprint set-up charges. (Unless Stated otherwise)

All prices shown are excluding VAT.

Supplied Artwork may be changed to fit the print space. Any changes will be free of charge.

You will be notified prior to production.

Alteration of artwork may incur additional costs.

Prices correct at time of press, prices subject to change without notice.

The products colours shown in the shop may vary from actual product colours.

Logos shown on this website are for display purposes only and do not necessarily indicate that Kova   Manufacturing Ltd have supplied the item to the owners of the logo or of that the company has endorsed the product concerned.

About Hi Vis Products.


Products and accessories that have light reflective properties or added components to enhance the visibility of a product.


What is PPE? Personal Protective Equipment. 

 

"PPE is defined in the Regulations as ‘all equipment (including clothing 

affording protection against the weather) which is intended to be worn or 

held by a person at work and which protects him against one or more risks to 

their health or safety’, safety helmets, gloves, eye protection, high visibility 

clothing, safety footwear and safety harnesses".

Back to Customer Information.