Delivery

Delivery - Postage and Packing.


Important Customer Information.

 

All Delivery Costs shown on this website are for UK Mainland only and are based on the total weight of the ordered products.

Additional cost may apply for the Highlands, Ireland and Islands.


Overseas customers please email any orders you may require and we will contact you with prices.


Plain Items (Allow up to 3/7 working days for delivery once goods are despatched.

Printed and Personalised products please (Allow between 7 - 28 days from receipt of artwork, subject to size of order)

We will always contact you if there is a going to be a delay.

Unless stated all screen /embroidery origination will be charged extra.

Payment by cheque / BACS or (online by credit card via our PayPal Account please contact us for information)

All orders must be paid for prior to being despatched.


Delivery. 

All product prices and postage & packing costs that are shown on this website include Vat at standard rate. (Unless stated otherwise)

Lead-time depends upon the items selected. See above

Although we aim to deliver your order to you as quickly as possible, we do not have control over delivery once it leaves our premises.

For small lightweight orders we use range of Royal Mail Services, (Royal Mail Recorded and Special Delivery - requires a signature.)

Large or bulky orders we use a (Carrier - requires a signature.)

  • Delivery costs are subject to change without notice.
  • Delivery costs are based on the total product(s) order weight. See below.
Delivery Costs:
Examples: 1 armband £1.00 to £1.95 - 1 tabard £4.95 - 20 tabards £8.50 Ex Vat.
Maximum products weight 30Kg per order.

 

IF FOR ANY REASON THERE IS A DELAY WE WILL INFORM YOU ASAP.


Returns.

All returned goods must be in an unused state and with packaging if applicable, before returning goods you must first notify us via email or a phone call. 0121 6666422

 

Personalised goods can only be returned if faulty due to either a manufacturing or print fault.


Personalised Products.

Personalised orders must be paid for before we print any items, these items cannot be returned unless there is a manufacturing fault with the product or a printing error.

 

If you require products Urgently, please contact us immediately and we will endeavour to fulfil your requirement.

 

*Any Logos shown on this website are for display purposes only and do not necessarily indicate that Kova Manufacturing Ltd have supplied the item to the owners of the logo or of that the company has endorsed the product concerned.